Capitalize on charm by continually captivating your customer.
The purpose of every business and organization is to get and keep customers.
happy to see you” kind of experience.
Customers loves certainty, make sure you give it to them.
Make your customers comfortable and they will give you their lives.
Your customers are responsible for your company’s reason for existing.
Customers are human and humans can view situations in unexpected ways.
Service is not something you do. It is something you are.
How you think about your customers influences how you respond to them.
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