Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.

Remain humble in your journey as an author and your audience will embrace you. Remain grateful for every publicity opportunity that comes your way, and the media will embrace you.

Don’t simply dream, create. Don’t simply create, ship. Don’t simply ship, dream.

The self-addressed stamped envelope. The representation of everything that was wrong with the old publishing industry.

The BEST revenge is to be fabulous.