Speaking from the heart is simple. Listening wholeheartedly, however, is much, much more difficult and most rare.

How we feel about those we give our business to is of vital importance.

You listen like an amateur and fool yourself into believing it is enough when it is not.

Listen to people from your heart, as if your life depended on it, and you will find that in turn people will listen to you with all of theirs.

And so it must be with the energy you muster for your own work. Get out there and convert the unconverted. Save them all from the charlatans and the nearly-men.