Companies should look for solutions to support multiple regulations and multiple business units. Sustainable compliance, that is, a level of effort that is sufficient but not excessive, will only be achieved by consolidating compliance efforts...

The markets for web conferencing and team-based collaboration, while still in an early phase of adoption, are converging and transitioning. Vendors are providing more integrated collaboration functionality spanning a variety of content, communication and collaboration...

This announcement shows that IBM is very serious about IM interoperability, and is trying to strengthen its enterprise IM presence.

There is no longer any excuse for not adopting corporate IM. But businesses should establish policies for connecting with external parties, to ensure public IM services are used for real business purposes.

Enterprise information access technologies are entering a new phase of deployment and use.

IT organizations need to implement IT controls for compliance management without increasing architectural complexity. This requires that IT organizations work hand-in-glove with financial, legal and business operations to manage operational risk. Expanding compliance and operational...

There is no one-size-fits-all approach, because all businesses are not set up to run the same way.