This is an absolutely astonishing and criminal award. It is outrageous for the reason that there is absolutely no defect in the roof design or handling.

We’re just starting to flex our muscles in the hybrid market.

These are the kinds of programs that really can’t and shouldn’t last forever.

It’s our intention to continue on 2005s. It’s our intention to move away from ’06s.

If I’m injured do I pay for my health care or my rent? If I don’t pay for my co-pay for physical therapy or a prescription I’m not going to be able to work. That...

The full package of all these changes will improve our business and dealers’ business too by creating a better value for the consumer. Last year, when we adjusted margin on the F-series, we actually saw...

There is a moral issue behind this, and it’s unfortunate that the university has seen this so far as having no role at all.

We may ask them to stop using the claim.

We’ve basically accomplished a sell-down of 2005 models.

It’s an odd quandary for us, … It’s like there’s compassion fatigue all around. I can certainly appreciate someone’s anger. Then again, everybody has a limited amount to give.

If they’re changing prices and incentives, until you evaluate that you don’t know if they’re really lowering prices for the consumer.

We had always intended to do just two model years of the GT.

We need to move beyond this. We’ve been pretty consistent in saying this shouldn’t become an everyday program.

This vehicle is bold looking, it’s a blast to drive and we’re not going to go to market with only five bullets in our six-gun. We are looking to make our vehicles a better value...

I think there’s a variety of options for what could be done with this property. The district will have to assess the value and determine if it’s worth selling to someone to develop.

There’s equity in that name and we want to use it.

I don’t care if you’re riding with angels — if you roll at 50 miles an hour, you’re going to have problems.

There have been some really nice deals that we’ve been able to make for these people. We’re not just the bad old landlord. We’re trying to do things the right way.

Hybrid customers tend to be a little better educated and more affluent, and that’s a good fit with the Washington market.

Our inventory is actually less than one per dealer.

We’re data driven. We’re looking at warranty and claims information with all tires. If the data suggest we need to take action, we will.

We’ve got a lot of work to do build on the success of Fusion and F-series. Bold is the operative phrase.

I asked the president to place me where he thought I could make a difference, and Denmark is where I’m serving at his pleasure.

It is a fledgling market, particularly for us, and we need to establish our reputation as a leader in this technology in order to achieve our longer term goals. Why should Toyota [the hybrid market...

People need to realize it can’t and won’t last forever. It’s been effective for us and it sets us up well to introduce some new models. At this point, our plan only goes through Labor...

It’s a national trend. The suburbs keep moving out and people are moving with them. Maybe 10 or 15 years ago we saw a high concentration of homeless people in Des Moines, but as the...

There are discussions ongoing as to whether there will be a civil penalty and what it will be. They said that the notice was not sent at the proper and exact time.

We need to move beyond this. We?ve been pretty consistent in saying this shouldn?t become an everyday program.

It was done perfectly within the law. It was well before 90 days.

This allows us to finish the job.

I’ve found the last thing people don’t pay is the rent because having a roof is the most important thing. You can live without heat or water, but as soon as you lose your house...

The contribution is designated for children’s education and a play area — nothing more.

We think we have good supplies of tires and we’re going to take care of this, … We’re going to do the right thing and replace these tires. Continental and General Tire have done a...

To us, the Ford versus Chevy race is a remnant of the old Big Three mind-set. We’re managing our business to emerge a winner in the Big Six shootout, and it means looking farther east...

I think people have the impression that West Des Moines is an affluent community. But there are parts of West Des Moines that have median income levels similar to lower-income neighborhoods in Des Moines and...

We will be contacting GM as early as Monday to ask them to withdraw all of their leadership claims for the Chevrolet brand.

I’m content to focus on serving my country however it needs me in this post.

It’s basically taking people through who our customers are, who they are not and how we reach them ‘¦ . Everything flows from who these people are and how we connect with them.