We have that four to seven minutes that were trying to get on scene to save people and to save property.

We do the best we possibly can to learn from incidents instead of making it a disciplinary action.

Had there been a car back there, this coupling is heavy enough to have gone through the windshield and caused serious injury, possibly even death to the occupants of that vehicle.

You get your house full of firemen, paramedics and cops, and it can be hard to remember someone else’s medical information unless you’re involved in their care everyday.

We now have hose bed covers as a result of that incident. We want to save lives. We want to save lives of the firefighters, lives of the people that we’re protecting and this program...

We want to get the information out to other firefighters so that they don’t make the same mistakes we’re making and vice versa.