The tools makers are lining up to dance with the ISPs. Tool vendors have to have an elegant way to interface with potential clients: supporting a tool through an ISP is like a hot knife...

[Few small e-commerce software makers have been able to turn a profit in the small-business market. Bock says that with an ISP’s sales channel, those small companies can change their fortunes.] The tools makers are...

You need to understand how to organize and manage the content; how is the information being produced, and who is producing it. Second, you should look at the needs of the users and understand what...

The pursuit of the small business has always been the holy grail of e-commerce.

People do not have a lot of time on their hands. The ability to order groceries remotely has enormous value.

Even though Europe may be the only one seen pushing this legislation, environmental product compliance is here to stay and is catching on globally. Don’t blame the EU for the legislation. If not Europe, China...

The question last Christmas was, if you put up a Web site will people come? And sure enough they came. … Now we’re in a post-revolutionary environment. Retailers in cyberspace are going to work very...