A rate is something everybody pays for their service. This is a penalty that is designed to prevent you from shopping around.

Consumers will have fewer choices and they will pay higher prices.

If it’s worth some peace of mind for some people, for $25 a year, I’m not going to tell you not to do it.

Credit cards offer convenience. Credit cards offer emergency life preservers. If you start to use your credit card for daily expenses, and you start paying for pizza at 18 percent interest — do the math.

Money talks and the phone companies know that.

It doesn’t sound like it will help very many people. And that’s the bottom line.

Understand that the credit-card company is trying to trick you into running up a bigger balance or paying late. Don’t fall for their tricks. Pay on time, as early as possible. And don’t just make...

You can complain to a small bank, but you can’t always complain to a big bank. When you talk to people at a small bank, they actually have the authority to make decisions.

I’m encouraged that some issuers are doing this. I think penalty fees are a disingenuous way of making money, … I’m encouraged the marketplace is responding to pressure from lawsuits and consumer complaints.

If you have someone doing the paper shuffle — sign here, sign here, sign here — there is tremendous opportunity for mischief.

Gift cards are popular because you don’t have to buy a gift, … You just have to know where they like to shop.

[The process of correcting errors on credit reports is] Kafkaesque and Orwellian, … Count on it taking a long time.

By increasing minimum payments, people will pay off credit cards, won’t pay so much in interest and will have money left over to buy things.

It is outrageous that inaccurate credit reports could damage one in four consumer’s ability to buy a home, rent an apartment, obtain credit, open a bank account, or even get a job.

They are trying to increase the use of debit cards to increase their profits,

Merger mania is making the fee-gouging big banks even bigger, … Worse, fewer and bigger banks means consumers face fewer choices, less competition and even higher fees.

We’ve seen some slight improvement … but we are finding too many playgrounds that are unsafe.

The purpose of the report and the survey … is to make it clear to the FCC that the cell-phone industry is not competitive, that consumers are locked in a cell and they need greater...

States and consumer advocates think that gift card fees, such as deductions every month if you don’t use the card, are unfair to consumers. Many states, led by California, have enacted legislation severely limiting or...

Be prepared for a long battle to clear your name

As for the consumer, I think the savings is diminished compared to how much more the bank will make in these transactions. They are trying to increase the use of debit cards to increase their...

Their score is based on their sloppy credit reports and doesn’t fix the underlying problem with the reports.

Early termination penalties prevent consumers from voting with their feet when their cell phone company treats them wrong,

It wasn’t the largest breach, but it showed a stunningly sloppy business model.

You don’t need to spend $79 or more to monitor your credit. It’s a gimmick designed to inflate the revenue at the bureaus. It’s not going to prevent ID theft. It may give you a...

The law allows credit card companies to change your rates and terms at any time, for any reason.

Rather than voting to protect consumers, the Committee made things worse. All consumers should have the right to sleep at night without worrying about identity theft — this bill takes us in the exact wrong...

Bank mergers take away competitors and create bigger banks. The studies that we have done show that bigger banks have bigger fees.

[Early-termination fees] give consumers no choice in the marketplace, … They trap consumers into their plan by saying ‘you can’t get out of it unless you pay us $ 150 to $240 .’

It doesn’t hurt to overreact, but it’s not worth it to obsess.

The big cost is the emotional trauma.