. I was pretty honest from my first day at the College that nothing was ever going to be the same. No more business as usual ‘ . No more head-in-the-sand. Hope is not an...

In these situations, nothing is more important than communication. In every direction and to every audience or constituency. At the College, this meant staff, faculty, management, trustees, students, parents, regulators and even the public. But...

It’s like childbirth. It ‘ s uncomfortable, painful, sometimes bloody, but you ‘ re always being stretched.

Youve got to fix the people first. Insiders and new people. Everything else flows from that. And in todays complex world, nobody does anything successful alone its all about teamwork.

You get used to it after a while. Working with him is like changing the tires on a moving car. You come in each morning without a clue as to what the day will bring....

It’s like childbirth. Its uncomfortable, painful, sometimes bloody, but youre always being stretched.

When I arrived, the bank was knocking at the door, the College was in a crisis, and everyone in the place was afraid for their jobs. It was not a pretty picture. My job was...

Of course, youve also got to follow up and make sure that the changes youre asking for get made. Excuses or apologies which arent accompanied by changes in behavior (and real results) are just insults.

The only way to lead people is to show them a vision of where youre headed and a path to get there together. These days people dont commit to companies or colleges, they commit to...

In some ways, convincing these guys to come to Kendall – when there were days when I wondered myself what I was doing there was one of my hardest sales. It was a little like...

We had been searching and hoping for some solution for the College for years. Now I know that Howards a more secular kind of guy. He told me once that its sometimes hard to distinguish...

It wasnt really their fault that the last president left them with life preservers made out of concrete.