First one must understand conditioning – only then can we speak of choice

Unlike sport in business the win-win is the best possible score

Your mind will enchain you. Your heart will set you free

Those who say life is knocking them down and giving them a tough time are usually the first to beat themselves up. Be on your own side.

There’s no alternative to being yourself. Accept it, honour it, value it – and get on with it.

What people say and feel about you when you’ve left a room is precisely your job while you are in it.

Customer conversion is dependent on the right customer conversation

Take a walk outside – it will serve you far more than pacing around in your mind.

We’re merely one tree with various types, shapes and sizes of leaves that all wave differently in the breeze