I can’t put my feelings into words. I don’t know what’s going on. My words won’t flow right now.

People were horrified. Some of the principals started crying. It must have lasted for 20 minutes just watching and listening to the commentators. We spent another 20 minutes working out what to do, and then...

We are far more prepared today.

We had to go back over the whole process again.

During 9/11, we had a rapid response. We were in the secondary schools. We were in the elementary schools, and we were at headquarters. We touched base with all the schools and worked our way...

This is information we can bring to legislators to show them why we need to add resources to these areas.

This is a good example of where we excel.

She’s open to new ideas and opportunities and will be a natural for creating partnerships with Western Connecticut State University and capitalizing on the rich resources the university brings. Most importantly, she puts children first...

I’ve learned from doing both that we tend to get more benefit from a low-key approach. You run the risk with the high-profile approach of stressing parents and students, which can lead to test anxiety...

They (young Danbury students) think my primary goal is to come and check for smiles.