If they wait, they’re taking a big gamble.

The rules are established by the companies. As we understand it, the requirements for these programs are that you can’t have access to prescription drug coverage and still qualify for the program. They can change...

All the protections are truly in place for this group of people.

There is nothing in the Medicare law that prohibits drug companies from providing these sorts of programs to people with Medicare.

We’re getting people into the right plans and the right computer systems as fast as we can.

We needed to get the letters out now, so people know they will either need to take action come Nov. 15 or not take any action and be automatically enrolled in a plan.

It’s also illegal for Americans to buy drugs from Canada.

People have been getting their drugs, and since the beginning of the program, millions of prescriptions are being filled.

The people who don’t take any action at all could actually find themselves just covered by Medicare or Medicaid … so it’s real important that they look at the information they received in the mail.

As long as the drug that is being prescribed is medically necessary, the plan will cover this drug.

It’s real important to look at the lessons we learned to see what we can use to make it better. … It comes down to what makes sense for the beneficiary and also keeps the...

We’ve taken numerous steps, from working with the states to identify people who are on both Medicaid and Medicare, to making sure that they will continue to get all of the drugs they need beginning...

You should never give out any personal information to people you don’t know.

Time is truly of the essence to give us time to review the plan and the state time to implement it.

From everything we’ve seen, those problems are in the past.

You have to remember that Congress created the Part D program to begin January 1, 2006. So we put all the contingencies in place to handle as much as we did.

States are eventually going to save billions of dollars under the new program. And that’s why very few states decided to join this lawsuit, despite requests for them to do so.

We’re doing about 40,000 prescriptions an hour.

Pharmacists are saying there are still some bumps, but things are getting better.

We looked at what would be in the best interest of beneficiaries and that is allowing them to have continued access to drugs.

With millions of people in the program, you are going to see all sorts of different scenarios. This (situation) is unfortunate.

We’d like to make sure it doesn’t get to be widespread.

By enrolling in a Medicare drug plan, beneficiaries not only get good prices, but insurance against catastrophic drug costs. You cannot get the peace of mind of insurance by ordering your drugs from Canada.

We did experience a surge in enrollment. You’ve got to realize that there are millions of people that have been getting their drugs. In some cases, beneficiaries who enrolled in very late December could be...

We have a short time to be working with the plans to make sure the beneficiaries get the information. Some plans are already doing it.