Since Hurricane Katrina, people’s minds have been on something else, so we’re happy GM has invested a lot of money in spreading the word at the end of the month.

I would say what prompted this was all the misinformation. We just wanted to stand behind our guy….I think we could’ve gotten 7,700 signatures (for the ad) if we went dealer to dealer.

You hit a bunch of keys at random to see why the system seems to have hung; you don’t realize that the system has turned off echo so that you can type your secret encryption...

The conditions that make people want to organize are very much present, and the health-care crisis is certainly one of those.