Great leaders are pragmatists who can deal with difficult realities but still have the optimism and courage to act.

We’ve always treated the historical context of a particular time as a kind of sidebar to any discussion about business leadership. But we’ve found that context is far more salient than we ever imagined.

Enduring setbacks while maintaining the ability to show others the way to go forward is a true test of leadership.

Communication is the real work of leadership.