Enterprises are facing serious challenges across multiple areas of e-mail management. The market is demanding solutions for holistic e-mail data management that go beyond a single feature or function.

The interesting finding of the survey was that for 2006, enterprises are facing serious challenges across multiple areas of email management. The market is demanding solutions for holistic email data management that go beyond a...

Organizations of all sizes need to understand that the nature of IM-borne threats is substantially different than the threats that enter a network through email. A tool that protects against email threats is critical, but...

just doing text messaging back and forth will go a long way to satisfy market demand.

There are very few barriers to entry. Anyone with a good idea and knowledge of programming could write a decent spam filter,

This is a significant step forward for consumer IM. When you look at the usefulness of IM, it’s important to have that interoperability. Right now you have all these little islands of IM. Interoperability has...

E-mail archiving isn’t just about compliance; it’s also about retaining corporate knowledge and managing storage, … It makes sense to provide solutions that address all of these needs.

The overwhelming majority of respondents indicated that they would welcome the addition of new self-service tools to empower users to manage their own needs for message recovery and search and discovery.