They wrote us a letter in 2004 suggesting that the mother of this client came forward in 1990 and . . . they suggested that it was the abuse of this kid, when they knew...

He didn’t even want to talk to us. He was petrified.

A flood of memories came back to him and he was, literally, paralyzed. So, ‘John Doe’ wasn’t looking for a settlement, per se. This came back to him in a rush and he was in...

This shows failures of communication at every level.