The road ahead is long, … Aggressive progress is going to be required by the airlines, the airport and FAA too if consumer confidence is going to be restored.

the current level of compliance with approved security procedures was unacceptably low.

I think there were a number of other issues concerning compliance with the applicable rules. All of those contain a lot of potential for lessons learned.

In a lot of cases we couldn’t make hide nor hair of them.

In the first quarter of 2005, arrival delays were up 17 percent over the first quarter of 2004, and affected more than 25 percent of all flights.

I think it’s unfair to characterize what the airlines have done as no progress. That’s clearly not what we found,

We found they’d show up once, twice, three times a year. I think that’s a big issue.

I’ve been concerned all along that there is too much closeness between the city and the FAA and that somebody at the FAA has taken out a rubberstamp and said, ‘OK, go ahead and do...

The transition to increased use of outside repair facilities is not the issue. It is that maintenance, wherever it is done, requires oversight.