It was almost like somebody turned the light on. For the first time in his life, he was excited about something.

It’s a great error to think it’s not going to be hard. You are going to bust your rear end.

It is significant in its impact. We do millions of packages a year with UPS.

The strike could impact some individual [franchises] more significantly, without a doubt. That’s why I hope if this is extended, the president does the prudent and wise thing and intervenes.