We’re going to be investigating different channels of shopping in the upcoming years and the ones that get approved will become permanent.

We are going to be using kiosks extensively … and we will begin deploying them in strategic locations in stores where customers are placing special orders in the next couple of years.

As shoppers become increasingly time starved, they are looking to shop any time, anywhere.

As shoppers become increasingly time-starved, they are looking to shop any time, anywhere.

The average ticket value of these items is quite high, and the market trends are distinctly upward.

I envision a day where we have complete convergence between cable, satellite and the Internet.

We have an experiment with kiosks in malls and airports. But that model has not proven out yet.