I didn’t want to just go from memory. So I did research, getting Emily Post books and making notes. I really wanted to know that what I was sharing with the girls was correct. Every...

All my classes are interactive. I videotape the girls before and after. I use the same material I had used with the sorority, but I’ve made it more in-depth.

I kept thinking —- why did I go through all this? But the entire time I had prepared for ‘The Apprentice,’ I had researched Martha Stewart’s company. And what I got out of that was...

It’s not preachy. And I didn’t want to use the word ‘etiquette’ in the title because that makes kids shut down. You have to speak their language.