Companies that have large population of notebook users and are experiencing pain with Windows 95 or 98 crashing are prime candidates for the adoption of Windows 2000, as are companies with a very chaotic environment...

We think that Windows 2000 is the right architecture, but it is a complex product that likely will have some level of bugs and refinement that will have to occur after it is initially deployed.

The work that Microsoft has done to enhance scalability and reliability with the Datacenter edition of Windows 2000 will place the company in more direct competition with Sun and other UNIX players. We are cautiously...

One of the best ways to gain a new appreciation of Windows 98 is to install Linux on the client side and try running it. Linux is mostly gaining mindshare and emotional share, not commercial...

You have to be allowed to grow. Find a way to reveal pain, people are happy. Find cost savings and a way to improve processes, allowing you to get support for these things.