The right word at the right time helps you make sense of the world. It helps, but sometimes not a lot.

You will get the cash back at the end of the year as a credit or check sent to you.

We’ve always reached the hardcover buyer more than the paperback buyer.

She truly cared about helping others.

We’ll have product that can’t be found in big box stores, and it will be displayed in a manner that you won’t see anywhere else.

There is no question that there is going to be an economic impact from the expansion in the short term. We’re unsure at this point as to how great the impact will be.

The market for unabridged, full-length books only started taking off over the last few years. And we think Hemingway will be especially popular for audio downloads.

consumes significant amounts of management time and encourages a short term focus on what is a long term business.

We expect total expenditure to increase to around $6 billion (in 2006). This will include around $4 billion spent on growth projects and $550 million on exploration.

The market for unabridged has increased dramatically, even for $50 to $75 a book. We didn’t think we’d be able to sell enough copies at that price to cover our production costs, but there are...

Is bigger better? … Bigger is more expensive in many different ways. Do you really want that big dining room for the dinner parties you will have three times a year?

We don’t design for the worst possible conditions.

Your family should be there. Your family should always be there. What does it say about you if they aren’t?

We were going to try to cut it to 10 in the fourth. I thought we had the shots to do it, but we missed a lot of easy buckets. Even down the stretch we...