Considering the flurry of activity we’ve seen over the last few years, it’s likely that those who made their purchases prefer to stay put and perhaps lock in their mortgages while interest rates remain affordable.

It definitely is a signal of change – this engine is not just continuing on at the same pace as it was in the past.

It’s the same intent in terms of a general basis, but when you look at the very top box of those who are ‘very likely’ to buy a home, that’s where you’re seeing the decrease.

We immediately conducted an in-depth review and our employees have also been correcting the situation on an individual basis. The review is now complete and refunds have been initiated for the remaining accounts affected.