We need to find and fix software bugs on the same day they are written. You don’t want to be in the penalty box with customers based on buggy software. We’re continually beating up our...

I knew that the testing lab was a great place to gain efficiency based on my previous startup experience. With manual testing you can’t reproduce problems as readily and the breadth of test-case coverage isn’t...

I wasn’t interested in test lab cost savings; I was interested in maintaining an exceptional level of product quality. To do that, I needed a lab that could scale, execute at high speeds, and amortize...

We didn’t want to hardwire our boxes together. And in some cases we wanted to go directly between boxes without the potential interference of an agent in between them.