There has been a move away from best-of-breed CRM software vendors towards companies like SAP that offer complete suites integrating CRM with other enterprise applications.

We have seen two factors drive customers to SAP for their CRM requirements.

No one believed a flood of customers would move over (to SAP) in the first year…We expect those decisions will take some time. Instead, we initially focused on customers most likely to convert, and that...

Here’s an interesting fact: At the rate of approximately 200 in the 14 month period, that is about one customer every 48 hours.

marketing hyperbole.

The loss of a trophy CFO like this puts a very interesting question mark on Oracle, … Right now, Oracle is doing a pretty good job of making SAP look like a better choice for...

We want users to be able to choose their own hardware and software platforms, … If they want to use IBM, they can. If they prefer HP, they can too.

When we come out with our product, you will see there is a strong focus on the enterprise.

Customers turn to SAP for two reasons. One is the depth of our solution. The other is the enormous uncertainty of the alternative options.