These mechanisms are there. What you also find is that there is often extensive auditing. Every time the data is accessed, there is a record that says it was accessed, so that if there is...

Am I going to reduce the penalties because I’m not as late doing something? Maybe a real-time analysis will tell me which priority I should be doing these jobs in. Maybe, if I’m in manufacturing,...

Companies should not look at this as an opportunity to add value just through the technology itself, but should have a clear-cut purpose for the technology.

If some sort of event had occurred right before the customer called, and the representative didn’t have that information as part of the analysis of what the representative should do with that customer, they could...

It is costly and they don’t have the processes yet. They haven’t figured out why they need [the software].