There hasn’t been a clear incentive for them to put processes into place to make sure these treatments are given consistently. We haven’t known what’s been going on in hospitals, until now.

Hospitals are busy places, and doctors are fallible, and things will fall through the cracks, and they’ll fall through the cracks a lot.

We really should be close to 100 percent on all of these measures. There’s not much controversy about whether giving antibiotics to someone who has pneumonia is good or not.

For more than 20 years we have known that black Americans receive a different level of care than whites. Despite concerted efforts to address these disparities, this study shows that black seniors continue to receive...

I’m shocked by these results.