The problem is, when you come back in you’re sweating, so I wait until the very last minute before putting on my shirt so that it’s not covered in sweat.

I’ve had one very bad ankle injury but otherwise I’ve been incredibly lucky with my fitness. I’ve worked hard at it and I’ve always been fit even compared to other players. That sustains you through...

I’m enjoying myself this year and for once I’m not chasing my fitness.

Infinite love is the only truth. Everything else is illusion.

One, we committed to put about 650 people in the field to focus totally on customer satisfaction.

Sometimes I’ll go by and there are a couple of swans, the next day it’s a few ducks. I’d like to stop there every day for a year and capture how it changes, then put...

People ask me why I keep getting injured but I have just had to accept it is one of those things that happen.

So far, Indian companies have focused more on customer application. This needs to shift to packaged software for sectors such as banking and financial services.

Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model.

I’m a footballer, that’s my job and that’s all I want to be known for.

The ankle was obviously a bit worrying at the time, but I’ve always felt confident that I would get back and be as strong as ever.

Few service industries are designed to be 24×7 in India, and thus there was no 24×7 mentality.

We can’t keep playing catch up as we have done for every season I’ve been here.

The reasons for calling it a day were more rational. As a footballer it is not just about the playing a match, that was the easy bit.

I’ve been at Liverpool for eight years, and the time has come for us to start achieving.

One of my very greatest fears as a child was being ridiculed in public. And there it was coming true. As a television presenter, I’d been respected. People come up to you in the street...

So let’s say you’re using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video.

The first year I sold a photo to was a lady who thought I was a chef, for some reason. I’ve no idea why.

People have always thought of me as a passer of the ball, but you can’t just be that these days.

So if you’re a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the...

So it’s really for us about new products, because we have released a lot of new products.

The way I am, I like to look forward instead of looking back.

There is pressure every day as a footballer.

Finally, I have to say that the most surprising aspect has been the speed at which the folks in India adapt to Western practices. They learn fast, really, really fast.

We do not want to be giving quality sides such as Southampton, Palace, Norwich and the rest eight or nine points start and expect to get back up with them.

Training is such a vital part of preparation for a game, you really do train to play. It tops up your ability, like sharpening a carving knife. You can get away with not doing it...

I’ve had two or three injuries when with England and it’s been a bit bizarre.

So reports of my madness, as they say, were greatly exaggerated. Not that I give a bugger either way.

Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don’t understand what they’re talking about – we’re running that product, we’ve been using it...